APCentral FAQ

1. What is AP Central?

AP Central is a software solution designed to automate your accounts payable process. It integrates with QuickBooks Online to streamline document processing, reduce manual errors, and save time.

2. How do I link my QuickBooks Online account to AP Central?

To link your QuickBooks Online account:

• Log in to AP Central: Access the AP Central website and log in with your credentials.
• Click the Green Intuit Button: Locate and click the green Intuit button on the dashboard.
• Sign in to QuickBooks Online: Enter your QuickBooks Online credentials and sign in.
• Authorize the Connection: Follow the prompts to authorize AP Central to access your QuickBooks Online data.

3. Where can I find my custom forwarding email address?

Your custom forwarding email address is provided in your AP Central account settings. Follow these steps:

• Navigate to the top right of your dashboard.
• Locate and note your unique forwarding email address.

4. What types of documents can I send to AP Central?

AP Central supports a variety of document formats, including:

• PDFs
• JPEGs

You can send invoices, receipts, and other financial documents to your custom forwarding email address. This includes pictures or documents, even handwritten invoices or receipts.

5. How does AP Central process my documents?

Once you send your documents to your custom forwarding email address, AP Central’s AI:

• Automatically extracts the relevant data.
• Enters the data into your QuickBooks Online account, reducing the need for manual entry.

6. Can I use AP Central with multiple QuickBooks Online accounts?

Currently, AP Central supports linking a single QuickBooks Online account per user. For multiple accounts, you will need separate AP Central accounts.

7. Is my data secure with AP Central?

Yes, AP Central uses industry-standard security measures to protect your data. This includes:

• Encryption
• Secure access protocols

These measures ensure your financial information remains confidential and safe.

8. What happens if there is an error in document processing?

AP Central’s AI is designed to minimize errors. However, if you encounter any issues, you can either:

• Manually correct the data in QuickBooks Online.
• Contact AP Central support for assistance.

9. How do I contact AP Central support?

For any questions or issues, you can contact AP Central support through:

• Help section inside the app
• Email support@ademero.com
• Chat feature on our website
• Phone support is 863-937-0272 extension x202

Detailed contact information is available at https://apcentral.net/.

10. Is there a mobile app for AP Central?

Yes, AP Central is available both as:

• A web application.
• A mobile app.

You can access it from any device with an internet connection and a web browser.

11. What is the pricing plan for AP Central?

AP Central charges 20 cents per page and offers 10 free pages per month.

12. Can I try AP Central before committing to a subscription?

Yes, AP Central offers 10 free pages per month without any commitment.

13. How do I cancel my AP Central subscription?

You can cancel your subscription at any time through the account settings in AP Central. Follow the prompts to manage your subscription and ensure there are no pending transactions or issues.

If you have any other questions or need further clarification, feel free to reach out to AP Central support. We’re here to help you make the most of our software!